Responsible Gaming Policy
The PokerKing room has a responsible gaming policy. It includes a number of features that allow the player to limit their access to tables, poker formats and even delete the account.
Here is an instruction on setting up restrictions, as well as methods for deleting your account.
It all starts with age verification. We need to make sure that you are over 18 years old. To do this, a representative of the room will check your documents. If the room suspects that you are under 18, your account may be frozen for verification.
Once you’ve verified your account and started playing poker, you may feel the moment when you need to stop. Perhaps this is due to long gaming sessions or losses. You can go to the “Settings” section and use the “Responsible Gaming” options. In this section, you can restrict access to the game for a certain period or permanently.
In the settings, you can disable access to the casino, sports betting or built-in games.
If you have a gambling problem, you can delete your account and permanently ban yourself from playing at PokerKing.
Calls to the Support Service related to opening or closing an account must be made from the postal address that was used to register the account.
- If you have requested to close your account, you will be instantly removed from all tournaments and open tables.
- PokerKing can only close accounts created in this room, we cannot delete accounts in other rooms on the Winning Poker Network.
- If you ask to close your account, but cannot decide how long it should be closed, the room will close the account permanently.
- If you create a new account after you have blocked the previous one, your account will be automatically closed.