As most of you know, we have launched a brand new poker software in multiple phases. The transition began on Monday, May 20 and has been going ever since due to the complexity of the software.
We want to ensure you experience non-affected gameplay throughout the transition process. This list comprises all the services that are not fully functioning at the moment.
All of our players will receive a full credit of gameplay and accumulated game points, whilst the data will be recorded. During the upcoming launch phases, players cannot see their accumulated points within the poker client. The functionality will soon be available.
We have been adding back tournaments. The full tournament schedule will resume once after everything is stable.
Player notes that were taken on our previous poker client are not transferrable. We sincerely apologize.
Both races are still running. Players are not able to see their points earned. All accumulated points will be tabulated and players will receive full credit for their play. Points will be visible once the software migration comes to its final stages. All prizes will be paid retroactively.
All player balances were transferred from their casino accounts. The casino is temporarily disabled.
All player balances were transferred from their sports accounts into their poker wallets. The sports platform will be resumed in a timely manner.
|MTT Table balancing needs improved logic.||In Progress|
|Captcha bot check redesign to not be on all tables.||In Progress|
|Cap games have a delay with an all-in and then only shows community cards for 1 second.||Queue|
|Fix Blitz poker freezing tables.||Queue|
|Uncheck rebut in an R/A tournament mid hand still rebuts.||Queue|
|Auto add on button not working in R/A tournaments.||Queue|
|Some players reporting high CPU usage when running the client.||Queue|
|Double or Nothing displayed after MTT win regardless being disabled.||Queue|
|After timing out you can’t see your hole cards by hovering over your nameplate.||Queue|
|MTT not showing players sitting out.||Queue|
|Changed “Registering” to “Registered” after you register for an MTT or SNG.||Queue|
|Chip placement is over community cards.||Queue|
|When a table breaks to heads up, the turn to act is incorrect for one hand (big blind is first to act throughout).||Queue|
|Seat shows “Join Table” when players are on the waiting list.||Queue|