Frequently Asked Questions

Live Poker Events

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PokerKing Royal Club

You automatically become a member of The Royal Club the moment you register at PokerKing. Play cash games and tournaments, to earn Status Points. Convert your points to cash and tournament entries 24/7 no restrictions.

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24/7 Live Support

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How can I get a UserID/password?
To get a UserID or password, you will need to register a new account via our website or by clicking ‘Create Account’ on the main client screen.
I have installed the client, registered my UserID and received my password. Where do I login?
To login in the poker client just enter your UserID and password and click the login button in the lower right corner. You are ready to play!
I've lost my password!
You can reset your password manually on the main client screen, clicking on 'Login' and then on 'Forgot Password'. Enter your information and a temporary password will be emailed to the email address registered to your account.

If you receive an error message during password retrieval, please contact our Support department with your full name and address and your UserID and we will forward your password to the email address registered to your account.

Whenever possible, please be sure to contact us using the email address which has been registered and validated on your account. This allows us to access your account information and provide the most efficient response.
Where do I log in?
Before logging in, you must first download the poker client and install it on your computer. Once you run the software, you can log in on the main client screen.
How can I be sure that my account is secure?
Never reveal your password to anyone! We will never request disclosure of your password, neither will anyone affiliated with us.
The only situation in which you should ever need to enter your password is when logging on to
Password protection is your responsibility and helps to ensure secure online poker management.

We strongly recommend that – due to the financial nature of your interaction with – you ensure the same safeguards are in place as with an online banking facility. does not accept responsibility for any loss or damage incurred as a result of the mismanagement of account-related details and we will not be able to issue the refund of any money taken fraudulently from an account.
Bear in mind that this means that if you leave your account logged in, or write the password down on a piece of paper next to your computer, or use an easy-to-guess password, you are putting your money at risk.

Guidelines to help ensure the safety of your password:
  • Don't write your password down where somebody can find it.
  • Don't make your password something obvious that will be easy to guess.
  • Don't use your name, your birth date, or any other simple phrase.
  • Do change your password often.
  • Don't stay logged in if others can access your computer.
  • Don't use the "Remember Password" option in the login screen if others can access your computer. This is particularly important in offices and communal areas.
  • Don't fall prey to scams where a third party may want to access your account. If an offer sounds too good to be true, it probably is.

still need help?

King Enterprises N.V.
Plaza P.L. Brion Unit 4
Phone Numbers
International: +1-702-605-3890
PokerKing Support
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Welcome Packages

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Poker Tournaments

PokerKing has a wide variety of Tournaments to suit any bank-roll. Qualify for some of the world's most exclusive online and live poker events, with freerolls and satellites running now.

Copyright © 2013, PokerKing. All rights reserved. Site operated by Aridox EOOD, Bulgaria, Sofia 1407, Bul. Nikola Vaptsarov 25 and is fully licensed and owned by King Enterprises N.V. Heelsumstraat 51 Curacao. Registration number 123336. Online gambling is regulated in Curacao, Netherlands Antilles

WORLD SERIES OF POKER and WSOP are trademarks of Harrah's License Company, LLC ("Harrah's"). Harrah's does not sponsor or endorse, and is not associated or affiliated with or its products, services, promotions or tournaments.

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