Frequently Asked Questions

Live Poker Events

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PokerKing Royal Club

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Q
How can I get a UserID/password?
A
To get a UserID or password, you will need to register a new account via our website or by clicking ‘Create Account’ on the main client screen.
Q
I have installed the client, registered my UserID and received my password. Where do I login?
A
To login in the poker client just enter your UserID and password and click the login button in the lower right corner. You are ready to play!
Q
I've lost my password!
A
You can reset your password manually on the main client screen, clicking on 'Login' and then on 'Forgot Password'. Enter your information and a temporary password will be emailed to the email address registered to your PokerKing.com account.

If you receive an error message during password retrieval, please contact our Support department with your full name and address and your PokerKing.com UserID and we will forward your password to the email address registered to your account.

Whenever possible, please be sure to contact us using the email address which has been registered and validated on your PokerKing.com account. This allows us to access your account information and provide the most efficient response.
Q
Where do I log in?
A
Before logging in, you must first download the poker client and install it on your computer. Once you run the software, you can log in on the main client screen.
Q
How can I be sure that my account is secure?
A
Never reveal your PokerKing.com password to anyone! We will never request disclosure of your password, neither will anyone affiliated with us.
The only situation in which you should ever need to enter your PokerKing.com password is when logging on to PokerKing.com.
Password protection is your responsibility and helps to ensure secure online poker management.

We strongly recommend that – due to the financial nature of your interaction with PokerKing.com – you ensure the same safeguards are in place as with an online banking facility.
PokerKing.com does not accept responsibility for any loss or damage incurred as a result of the mismanagement of account-related details and we will not be able to issue the refund of any money taken fraudulently from an account.
Bear in mind that this means that if you leave your account logged in, or write the password down on a piece of paper next to your computer, or use an easy-to-guess password, you are putting your money at risk.

Guidelines to help ensure the safety of your password:
  • Don't write your password down where somebody can find it.
  • Don't make your password something obvious that will be easy to guess.
  • Don't use your name, your birth date, or any other simple phrase.
  • Do change your password often.
  • Don't stay logged in if others can access your computer.
  • Don't use the "Remember Password" option in the login screen if others can access your computer. This is particularly important in offices and communal areas.
  • Don't fall prey to scams where a third party may want to access your account. If an offer sounds too good to be true, it probably is.

still need help?

Mail
King Enterprises N.V.
Plaza P.L. Brion Unit 4
Willemstad
Curacao
Phone Numbers
International: +1-702-605-3890
 
 
PokerKing Support
support@pokerking.com
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Welcome Packages

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Poker Tournaments

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Copyright © 2013, PokerKing. All rights reserved. Site operated by Aridox Limited, Louki Akrita 2, 2333 Lakatameia, Nicosia Cyprus and is fully licensed and owned by King Enterprises N.V. Plaza P.L. Brion Unit 4 Willemstad Curacao. Registration number 123336. Online gambling is regulated in Curacao, Netherlands Antilles

WORLD SERIES OF POKER and WSOP are trademarks of Harrah's License Company, LLC ("Harrah's"). Harrah's does not sponsor or endorse, and is not associated or affiliated with PokerKing.com or its products, services, promotions or tournaments.

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